Advice Supervisor

Apply before 10am on 3 March 2025.

Job summary

Salary
Starting salary £33,615 p.a pro rata with increases up to £37,350 in the first two years
Location
Wandsworth
Workplace
Hybrid working
Contract
Permanent
Hours per week
Up to 35 hours per week

How to apply

You can check for more information and how to apply.

About the role

Why we need you

We’re recruiting an Advice Supervisor to join our team. With a focus on running face-to-face services in our advice centres and working with volunteer advisers, this role would suit applicants with a strong track record of giving advice and/or supervising advice services within the Citizens Advice network.

We still want to hear from you if you don’t meet all the criteria in the person specifications – we’re happy to help you develop, learn and grow. Following interviews, we may be able to offer less experienced candidates development roles instead.

Why you should join us

We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis.

We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.

This role is a great opportunity for anyone who wants to develop into a management role as the majority of our managers have an advice background and have progressed up from similar roles.