Advice Quality and Operations Manager
Apply before 6pm on 2 May 2025.
Job summary
- Salary
- 30,000 - 35,000
- Location
- Stevenage
- Workplace
- Office based
- Contract
- Permanent
- Hours per week
- 37.5
How to apply
You can check for more information and how to apply.
Interviews will take place on 15 May 2025.
About the role
Citizens Advice Stevenage are recruiting two Advice Quality and Operations Managers.
The purpose of these roles is to:
Make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.
Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.
This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.