Check if your landlord can increase your rent

Your landlord needs to follow certain rules if they want you to pay more - these depend on the type of occupation contract you have.

If you disagree with your rent increase, the best thing you can do is talk to your landlord and try to reach an agreement to pay a lower rent.

You can only challenge the increase if you have a ‘converted contract’. You’ll be on a converted contract if you rented the same property before 1 December 2022.

Check your written statement

Check your written statement to see when your landlord can increase your rent.

It will depend on whether:

• you have a converted contract

• your contract started after 1 December 2022

Your landlord has to follow certain rules to increase your rent - the rules depend on what type of contract you have.

Reaching an agreement with your landlord

Ask your landlord if you can pay slightly less than they're suggesting. For example, if your landlord wants to increase the rent from £750 per month to £800 per month, suggest meeting in the middle and paying £775.

Your landlord might negotiate on price rather than risk losing you as a contract holder.

Before trying to reach an agreement, look at how much similar properties cost to rent in your area. Use this as evidence to show why your rent shouldn’t be increased.

You should also get an idea of what you can afford - you can use a budgeting tool.

If you can’t reach an agreement with your landlord

If you decide the rent increase is fair but is just too high for you, think carefully about your options before deciding to leave.

Check if you can get help to pay your rent. If you’re on a low income or get benefits you might be able to get Housing Benefit (or housing costs payments through Universal Credit) for example.

If you decide to move out make sure you’ve found a new place to live before you leave. You might not be able to get any help from your local council if you leave a home that could have been affordable. Find out more about getting housing help from the council.

Challenging your rent increase

If you haven’t been able to get your landlord to agree to a lower rent you can ask a tribunal to decide for you. It’s free to do this.

You can only challenge a rent increase if you have a converted contract - check how you can challenge a rent increase.

Don’t stop paying your current rent even if you challenge the increase - otherwise you’ll get into rent arrears. If you get into rent arrears, your landlord can try to evict you if they follow the correct process.

Talk to an adviser for help before challenging your rent increase because some landlords can be difficult - they might try to make you leave the property.

If you get Housing Benefit or housing costs payments through Universal Credit, you might be able to get extra money to deal with your rent increase.

Tell your benefits provider about the increase before it starts and send them evidence of the increase - for example a letter from your landlord.

If you don’t pay your rent increase

If you aren’t able to stop your rent being increased by reaching an agreement or challenging it, and you don’t pay the new amount your landlord can try to evict you.

Don’t worry – you can’t be evicted straight away. Your landlord has to follow an eviction process. This involves giving you written notice to leave the property first, before getting a court order.

Talk to an adviser before deciding not to pay your rent increase. It’s important to get help early so you can avoid getting evicted.