Press releases
All the latest press releases from Citizens Advice.
Npower failed to provide basic customer service
18 December 2015
It’s important Government plan drives down consumer bills
30 November 2015
PPI deadline mustn’t let banks off the hook
26 November 2015
Energy firms have no excuse for poor service, says Citizens Advice
25 November 2015
Christmas shoppers urged to use their rights as complaints soar
2 November 2015
Citizens Advice asked to help solve energy industry problems
5 October 2015
Customers still counting cost of PPI scandal
2 October 2015
Nearly 20 times as many complaints about worst energy supplier
27 September 2015