Our Energy research

Citizens Advice Consumer Work Plan 2021/22

13 July 2021

Rough trade? Balancing the winners and losers in energy policy

24 June 2021

Look before you LAEP: Ending the postcode lottery of local area energy plans

14 May 2021

Navigating net zero: A framework to give people the confidence to invest in home energy technologies

25 March 2021

Home truths: The challenge and experience of making home energy improvements

25 March 2021

Innovation in the tariff market: Discussion paper on how new tariffs can work better for people

8 March 2021

Good practice guide: Making sure heat network consumers get the right support and information

26 February 2021

Good practice guide: Supporting people in energy debt

27 January 2021

RIIO-2 price control Enhanced Engagement process: Recommendations to Ofgem and energy network Customer Engagement Groups and User Groups

25 January 2021

Bringing heat networks up to standard: How heat networks can start delivering better customer service outcomes

15 January 2021

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